National Account Manager

Role Overview

• Responsible for the profitable sales and growth of national accounts by addressing gaps in partnerships (i.e., service, installation, product availability, marketing, etc.) and develop solutions in collaboration with leadership.
• Lead a joint strategic account planning process that focuses on mutual value creation and customer lifetime value over the short, mid, and long term.
• Understand customers’ long-term business goals, associated pain points, and identify suitable upselling and cross-selling opportunities and solutions.
• Build customer relationships with strategic decision makers while developing an understanding of their internal organizational landscape and how it influences strategic initiatives.
• Cultivate consulting relationships with customers to provide best in class service, develop future business opportunities, and gain referrals.
• Execute successful contract renewals and negotiate pricing updates with strategic accounts when necessary.
• Conduct comprehensive account reviews with assigned strategic customers to ensure alignment of stated objectives.
• Coordinate post-sale follow-up activities to ensure customers' expectations are met.
• Provide guidance to field sales leadership and associates on execution and management of customer contract requirements.
• Attend various trade associations and meetings to demonstrate and promote our products as well as understand and expand knowledge of account sectors, vertical business, strategic competitors, and further expertise within the industry.

Requirements

• Bachelor's Degree Business or related field or equivalent experience.
• 3-5 Years Relevant sales experience, including strategic global accounts in a business and/or account management organization.
• 3-5 Years Experience using computer programs; including the use of the CRM software, pipeline management and reporting system, and Microsoft Office.
• 3-5 Years Previous experience in selling in a long sales cycle with complex financial data and strong understanding of financials, profitability, and cash flow.

Benefits

• For information regarding our benefit programs and eligibility, please visit our benefits page .