Support dealer training and certification
Supervising advanced repairs and inspections of products and equipment
Provide periodic back up support for technical helpdesk as required
Support the customer’s product/equipment/processes by suggesting possible improvements
Provide advanced technical support and advice to the sales team and other Sandvik departments.
Develop and produce documentation to support both distributors and the technical support desk.

4-6 years of experience with Sandvik equipment
Relevant trade certification and Sandvik Service Technician qualification
Proficient knowledge of hydraulics, mechanics, electrics, automation, pneumatics, and materials
Strong root cause analysis skills and the ability to work independently
Willingness to travel and work in various field locations.

Technical Support Specialist

Key skills