Own IT oversight of the manufacturing floor, including proactive monitoring, operational support, and end-to-end network connectivity
Partner with business and IT stakeholders to maintain, develop, and enhance machine data collection systems that enable business intelligence and decision-making
Rapidly respond to and resolve critical service outages that severely impact shop operations, supporting a 24x7 environment
Support machine installation, cabling, and configuration required for network integration
Provide site support for DT initiatives, projects, SQDIP priorities, and basic network, hardware, and software needs
Maintain server room equipment and network switch closets, including upgrades, monitoring, environmental controls, and connectivity
Influence within the immediate working team and contribute to implementation of key elements of the technology roadmap
Perform day-to-day operational activities related to shop connectivity and digital operations
Lead small projects with minimal oversight, delivering solutions that meet industry best practices and customer expectations
Drive continuous improvement and stability of the IT/OT environment, simplifying and standardizing processes where possible
Collaborate with cross-functional teams to deliver high-quality outcomes and aligned solutions
Operate effectively in high-stress situations, providing reliable support in a 24x7 production context
Occasional need for a 24x7 manufacturing environment with occasional off-hours or weekend work during incidents, maintenance windows, or cutovers.
Requirements
Bachelor’s degree from accredited university or college with minimum of 1 years of professional experience OR associate's degree with minimum of 4 years of professional experience OR High School Diploma with minimum of 6 years of professional experience
Legal authorization to work in the U.S. is required
Basic understanding of MS SQL and Network Topology, including Switches, Routers, and Firewalls
Working knowledge of MS Windows Servers
Can evaluate proper installation parameters for software and hardware, for smooth integration, transition and efficiency
Basic technical foundation in infrastructure technologies
Strong knowledge of networks, vlans, and firewall concepts