Clinical Merchandising Manager

Role Overview

• Monitor emerging clinical research, ingredient trends, and evolving standards of evidence to identify category and assortment implications.
• Contribute to ingredient
• and condition-level category reviews, using clinical evidence and market insights to inform strategy, sourcing decisions, and practitioner engagement approaches.
• Support identification and sourcing of novel ingredients or brands through scientific literature, conferences, and industry events.
• Act as a clinical partner to industry partners and strategic vendors, translating evidence into compelling practitioner education and communication opportunities.
• Collaborate with internal and external partners to ideate and define the clinical narrative and educational storyline for partner initiatives.
• Review and validate clinical content—including guides, courses, and practitioner education materials—for scientific accuracy, compliance, and strategic alignment.
• Collaborate closely with the Education team to support operational planning, timelines, and workback schedules for educational initiatives.
• Lead the translation of clinical insights into practitioner
• and patient-facing education materials and marketing messaging, ensuring accuracy, clarity, and engagement.
• Partner with Merchandising and Marketing to identify and elaborate clinically grounded marketing themes.
• Ensure clinical accuracy and evidence-based positioning across product imagery, claims, marketing and educational assets.
• Consult with Merchandising on protocol updates, product substitutions, and complex category decisions.

Requirements

• Advanced degree (MD, NP, RN, PA, MSc/PhD or equivalent) in a scientific or integrative healthcare field
• Two to three years of experience as a Medical Science Liaison or a related role in the pharmaceutical, biotechnology, functional food or supplement industry is required.
• Strong ability to interpret and apply clinical research.
• Familiarity with supplement formulation, ingredient quality standards, and regulatory considerations.
• Strong written and verbal communication skills.
• Ability to collaborate cross-functionally and with external stakeholders

Benefits

• Competitive Total Rewards offerings
• RRSP plan & matching (within Canada)//401(k) savings plan & matching (within US)
• Customizable Health Benefits
• Flexible Paid Time Off program
• Discounts on Fullscript catalog of products for self, family & friends
• Training allowance and company-wide learning initiatives
• Work Wherever You Work Well*