Own the product vision and multi-year roadmap for GRAIL’s commercial software portfolio, aligning strategy to company objectives and market needs
Serve as the senior product leader across commercial software initiatives, representing product in cross-functional leadership forums
Develop deep understanding of provider, patient, and internal commercial workflows, including billing, reimbursement, and revenue cycle management
Translate customer, stakeholder, and regulatory requirements into clear product requirements and prioritized backlogs
Lead end-to-end product development from discovery and design through launch and iteration
Partner closely with engineering, program management, design, quality, legal, and compliance to deliver secure, reliable, and scalable solutions
Ensure adherence to FDA design controls, privacy regulations (HIPAA/GDPR), and internal quality standards
Evaluate business tradeoffs and communicate product decisions effectively across executive and operational stakeholders
Build, mentor, and scale a high-performing team of software product managers
Establish metrics and feedback loops to measure product performance and drive continuous improvement

10+ years of product management experience in healthcare IT, life sciences, diagnostics, or other regulated industries
3+ years of experience directly managing and developing product managers
Experience leading software products subject to FDA design controls and HIPAA compliance requirements
Experience supporting billing, reimbursement, and revenue cycle management workflows
Experience integrating software platforms with EMRs and/or CRMs
Demonstrated ability to lead through ambiguity, influence without authority, and drive alignment across cross-functional teams
Proven ability to prioritize strategically, negotiate scope, and deliver measurable business outcomes
BS in a technical, scientific, engineering, or quantitative discipline or equivalent experience

Director of Product Management – Commercial

Key skills