Assistant Director, Programs – Master in Business, Climate, and Sustainability

Role Overview

• Serve as the primary point of contact for current MBCS students.
• Advise students on degree requirements, academic policies, timelines, and program expectations.
• Monitor student academic progress and coordinate interventions, including support for students on academic probation or with low grades.
• Track students on Leave of Absence and support return-to-study processes.
• Serve as the student accommodations liaison.
• Maintain accurate student records and advising notes.
• Hold regular office hours to support student success and help resolve concerns.
• Represent students in monthly cross-program student support and care meetings.
• Serve as a liaison among students, faculty, program leadership, and campus partners across NSOE and Fuqua.
• Attend and participate in MBCS and university meetings; document and disseminate meeting notes as appropriate.
• Maintain shared program resources and records (e.g., Duke Box folders).
• Co-lead program logistics including orientation, professional development, room scheduling, swag ordering, catering, and community-building events.
• Lead planning and execution of the MBCS Graduation ceremony, including logistics, communications, materials, and data collection.
• Draft, curate, and disseminate timely and accurate student communications via email, newsletters, LMS, and other platforms.
• Collaborate with marketing teams on student stories, news updates, website content, and social media.
• Ensure MBCS website content remains current.
• Support recruitment and enrollment efforts including application reading, information sessions, campus visits, and admitted student events.
• Support continuous assessment through data collection, program evaluation, and analysis of student feedback.
• Design, administer, and analyze surveys and focus groups.
• Prepare reports and year-over-year summaries for program leadership.
• Support updates to the MBCS academic bulletin and accreditation requirements (e.g., SACS).
• Process invoices, purchase orders, procurement card charges, reimbursements, and expense reconciliation.
• Support budget tracking and financial documentation.
• Represent MBCS at university-wide meetings and initiatives.
• Support sustainability, inclusive excellence, and community initiatives.
• Participate in Student Services team meetings, retreats, and special projects.
• May supervise staff or student employees, as assigned.

Requirements

• Bachelor’s degree required.
• Two years of experience in personnel, college/university administration, or a related field.
• Equivalent combinations of education and experience may be considered.
• Experience supporting graduate or professional master’s programs.
• Event planning and implementation experience.
• Familiarity with Duke systems (DukeHub, Concur, Canvas, Qualtrics).
• Experience with program evaluation, assessment, and data analysis in Excel.
• Budget management experience.
• Interest or background in sustainability, climate, or environmental education.

Benefits

• comprehensive and competitive medical and dental care programs
• generous retirement benefits
• wide array of family-friendly and cultural programs to eligible team members