Partner directly with Theoria’s executive team to lead the implementation, optimization, and ongoing operational ownership of key enterprise systems.
Serve as the operational expert and primary point of accountability for Greenhouse (Recruiting), PayCom (Provider Staffing & Shift Management), and Salesforce (Facility Sales & Operations CRM).
Produce executive-level reporting that drives decision-making across the organization.
Drive adoption, process standardization, and user accountability across teams.
Own the definition, integrity, and delivery of executive-level operational reporting.
Build and maintain dashboards and recurring reports related to provider productivity, staffing coverage, and recruiting performance.
Manage multiple concurrent initiatives across recruiting, operations, sales, and technology.
Identify opportunities to streamline workflows, reduce manual reporting, and improve data quality.
Requirements
3-5+ years of experience in operations, program management, or systems implementation
Strong experience owning or implementing enterprise systems (HRIS, CRM, workforce management, or similar)
Demonstrated ability to work directly with executive leadership
High analytical aptitude with strong Excel / reporting / dashboard skills
Comfortable operating in ambiguity and building structure where none exists
Excellent communicator—able to translate between technical teams and executives
Healthcare, services, or high-growth environment experience strongly preferred.
Benefits
Competitive salary
Health, dental, and vision insurance
PTO + paid holidays
Life insurance coverage and 401(k) with employer match