About this role
Role Overview
- Provide support on the processing of credit memos and free text invoices.
- Ensure all approvals are obtained prior to issuing any credit memos.
- Understand billing protocols when issuing free text invoices.
- Interact with Install and Billing Supervisors for invoicing issues.
- Maintain organized, accurate, and complete billing files.
- Determine method of delivery based on customer specifications.
- Support financial transactions related to billing.
- Establish and maintain professional relationships with customers involved in the billing process.
- Identify and resolve issues through problem-solving.
Requirements
- 2+ years of billing experience a plus
- Solid Computer Skills including email, MS Word, MS Excel, and electronic spreadsheet skills.
- Excellent communications skills; both written and verbal
- D365 Experience a plus
- Ability to be detail oriented and possess strong organizational and follow-up skills.
- Ability to overcome obstacles, encounter the unexpected and continue moving forward.
- Ability to work well under pressure and in a fast-paced environment.
- Able to work well with a team as well as individually.
- Self-motivated and reliable
- Must have a strong desire to learn.
Benefits
- Health, dental and vision insurance coverage
- Competitive Paid Time Off
- 401K plan with a 6% company match and no vesting period
- Health Savings Accounts
- Flexible Spending Accounts
- Disability Insurance
- Short-Term and Long-Term coverage
- Life Insurance
- Tuition Reimbursement
- Voluntary Wellness Program
- Employee Discounts through Perks at Work
- Community involvement and opportunities to give back
- Opportunities to leverage your unique strengths through CliftonStrengths assessment & coaching