About this role

Performs client-site installation, service, and maintenance on company manufactured and/or distributed equipment
Provides technical support in the diagnosis of operational and/or technical issues
Handles various confidential patient and/or health information in compliance with HIPAA and other regulatory requirements
Maintains field service inventory in compliance with management recommendations
Contributes to the improvement of ongoing operations within the assigned function(s)

High School Diploma required
Minimum 4 – 6 years of related experience
Valid driver’s license required
Strong computer skills with demonstrated proficiency in word processing, spreadsheet, database, and email applications
Excellent customer service skills to successfully handle confidential information with a high level of professionalism, discretion, and tact
Strong oral and written communication skills

Field Service Technician

Key skills