Develop and deliver enablement programs that deeply educate sellers on Cresta’s AI Agent product, including capabilities, architecture, deployment models, and differentiation
Translate technical AI concepts into clear, compelling narratives that resonate with executive, operational, and technical buyer personas
Define and reinforce best-practice sales motions for AI Agent opportunities, from use-case discovery and qualification through solution design and close
Enable sellers to identify high-impact AI Agent use cases, map value to customer KPIs, and position outcomes across industries and contact center environments
Collaborate with Product Marketing to create AI Agent–specific enablement assets, including, talk tracks, objection handling, competitive guidance, and persona-based messaging
Ensure sellers can clearly articulate how Cresta’s AI Agent differs from traditional automation, rules-based bots, or generic AI solutions
Define and track success metrics for AI Agent enablement, such as ramp time, AI Agent attach rate, win rate, sales cycle length, and product adoption indicators
Use insights from deal reviews and field feedback to continuously improve enablement programs and content

5+ years of experience in Sales Enablement, Product, Consulting, Sales, Solution Engineering, or a related role in a B2B SaaS environment
Strong understanding of enterprise sales motions and experience enabling quota-carrying teams
Comfort working with technically complex products, ideally involving AI, ML, automation, or data-driven platforms
Proven ability to translate sophisticated product capabilities into simple, compelling customer value
Strong cross-functional collaboration skills across Product, Sales, Marketing, and Solutions
High empathy for sellers and a passion for helping teams succeed in ambiguous, fast-evolving product environments
Exceptional communication, facilitation, and storytelling skills
Experience with enablement tools and conversation intelligence platforms (e.g., Gong)
Familiarity with enterprise sales methodologies such as MEDDICC, Challenger, or Command of the Message

Comprehensive medical, dental, and vision coverage with plans to fit you and your family
Flexible PTO to take the time you need, when you need it
Paid parental leave for all new parents welcoming a new child
Retirement savings plan to help you plan for the future
Remote work setup budget to help you create a productive home office
Monthly wellness and communication stipend to keep you connected and balanced
In-office meal program and commuter benefits provided for onsite employees

Enablement Manager – AI Agent

Key skills