Business Intelligence Analyst

Southern New Hampshire University is a team of innovators dedicated to transforming lives through education. They are seeking a Business Intelligence Analyst to develop and maintain business and operational metrics, reporting solutions, and analyses to support the success of every student, utilizing tools like SQL and Power BI.

Responsibilities:

• Gather and analyze data from several databases and other sources to perform analyses and build reporting solutions to support our internal stakeholders
• Code, build and maintain complex reporting solutions using MS SQL, Power BI, and other reporting tools
• Collaborate directly with university stakeholders to gather business requirements, interpret metrics, and deliver iterative analyses in response to ad-hoc needs
• Advise and assist partners in determining the appropriate analytical methodologies to address business questions/problems/objectives
• Create and present executive-level visualizations and analyses to business partners, collaborating to interpret results and deliver clear, actionable recommendations that incorporate stakeholder feedback
• Translate complex technical concepts for non-technical audiences
• Design and assist with implementation of process improvement initiatives
• Collaborate with other Analysts, Analytics Engineers and our Data Warehouse team, to ensure consistency of reporting, minimize duplication of effort, and identify/rectify limitations in data sources
• Contribute to the evolving use and exploration of AI-enabled tools within our Analytics team
• Actively participate in data governance initiatives

Requirements:

• 6+ years of experience in a business intelligence or data analytics role, including reporting, analysis, and data storytelling
• 2+ years of practical experience working directly with MS SQL, Power BI, and DAX
• Bachelor's degree in business, mathematics, sciences, or a related field
• Knowledge of modern data warehouse concepts and experience using relational databases for business intelligence reporting and analysis
• Highly proficient with Excel (can perform complex functions) and other Microsoft Office tools
• Experience designing rich storytelling data visualizations to communicate complex business concepts
• Experience working directly with partners from initial request through deployment