Serve as a first-line support resource for GTM users across Wayvia’s GTM tech stack.
Troubleshoot user issues related to Salesforce, Gong, and other RevOps-supported tools.
Triage incoming requests, resolve routine issues, and escalate more complex items as needed.
Perform Salesforce administrative tasks, including user setup, field updates, page layout maintenance, and validation rule support.
Support data hygiene initiatives, ensuring accuracy and consistency across accounts, contacts, leads, and opportunities.
Assist with opportunity and pipeline hygiene to support forecasting and reporting accuracy.
Support onboarding for new GTM hires, including system access, tool setup, and basic training.
Maintain enablement documentation, playbooks, and reference materials.
Assist with rollout and adoption of new tools, features, or process changes.
Act as a liaison between GTM teams to ensure operational requests are clearly understood and addressed.
Partner with Marketing Ops and RevOps teammates on shared processes such as lead routing, campaign influence, and lifecycle management.
Support cross-functional initiatives by executing assigned operational tasks.
Assist with building and maintaining Salesforce reports and dashboards.
Support recurring reporting and data validation for leadership and RevOps initiatives.
Help document and standardize RevOps processes to improve consistency and scalability.

Bachelor’s degree or equivalent relevant experience
2+ years in Sales Operations, Revenue Operations, Deal Desk, or similar function
High attention to detail and ability to work independently and cross-functionally
Excellent project management, training, and communication skills
Experience supporting quote-to-cash or contracting systems
Strong knowledge of Salesforce, DocuSign, and contract-related workflows
Proactive, collaborative, and customer-oriented mindset

RevOps Coordinator – GTM Systems

Key skills