Associate Director of Sales Training

Role Overview

• Personally develop and deliver training assets, including slide decks, facilitator guides, learning activities, job aids, and reinforcement tools as needed
• Serve as a subject matter leader in field capability development, strengthening clinical acumen, business understanding, and customer-centric selling skills
• Ensure training consistently reflects empathy as our foundation, keeping patient impact and unmet need central to all learning
• Advance consultative, account-based, and value-driven selling behaviors appropriate for a rare disease environment
• Design scalable, repeatable learning approaches that can be sustained and adapted as the organization grows
• Use performance data, field insights, and customer feedback to diagnose capability gaps, prioritize learning needs, and refine training solutions
• Lead cross-functional collaboration with Marketing, Medical, Market Access, Legal, Regulatory, and Compliance partners to enable aligned, compliant, and timely training execution
• Act as a primary point of integration between Sales Training and key stakeholders for assigned initiatives
• Represent Sales Training perspectives in cross-functional forums, bringing clear recommendations, risk assessments, and tradeoff considerations to support aligned decision-making
• Influence without authority, demonstrating strong judgment, credibility, and relationship leadership in a highly matrixed organization
• Proactively identify and resolve alignment issues that could impact field readiness or execution
• Own execution plans, timelines, and operational readiness for assigned training initiatives
• Establish clear success metrics and evaluation approaches to assess training effectiveness and field impact
• Leverage LMS platforms and learning technologies to monitor completion, measure outcomes, and inform continuous improvement
• Synthesize insights across training metrics, field performance data, and stakeholder feedback to inform leadership discussions and strategic adjustments
• Demonstrate sound judgment in balancing urgency, quality, and compliance, making informed tradeoffs in a fast-moving biotech environment
• Oversee training logistics, communications, and vendor partnerships as needed
• When required, lead vendor selection, onboarding, and ongoing management for training partners (eLearning, content development, facilitation, technology), ensuring quality, timelines, budget adherence, and alignment with Vera’s standards and values
• Serve as a trusted thought partner to the Senior Director of Sales Training, providing insights, recommendations, and executional leadership
• Model Vera leadership behaviors through empathy, accountability, clarity, and urgency
• Contribute to a culture of continuous learning, inclusion, and high performance across the Commercial organization
• Informally coach and elevate peers and cross-functional partners through expertise, influence, and modeling of Vera leadership behaviors

Requirements

• Bachelor’s degree in Business, Life Sciences, or a related field (advanced degree preferred)
• 8+ years of pharmaceutical or biotech industry experience
• 5+ years of successful customer-facing sales experience
• 3–5+ years in sales training, learning & development, or home-office commercial roles
• Strong clinical acumen with the ability to simplify complex scientific information
• Proven ability to translate strategy into practical, field-ready execution
• Excellent facilitation, communication, and stakeholder influence skills
• Strong project management skills and comfort operating with urgency and ambiguity
• Demonstrated ability to work independently, take initiative, and drive projects forward with minimal oversight
• Comfort operating in a build environment where priorities evolve and structure is created, not inherited.

Benefits

• Health insurance
• 401(k) matching
• Flexible work hours
• Paid time off
• Professional development opportunities