Vice President, Business Analyst

Role Overview

• Responsible for partnering with GlobalLINK, Engineering, FX, and Markets stakeholders to understand, analyze, and document business and technical requirements for GL Pay.
• Manage GL Pay workstreams across engineering, onboarding, product, QA, and core corporate functions.
• Work with GlobalLINK and Markets product managers, FX SMEs, engineering leads, onboarding teams, and clients to create detailed business and functional requirements for GL Pay enhancements and integrations.
• Translate business needs into clear user stories, acceptance criteria, workflow charts, sequence diagrams, and screen mockups.
• Partner with Engineering & QA to define and review test cases, participate in sprint planning, validate system behavior, and ensure features meet defined business needs.
• Track, manage, and resolve defects during UAT and production phases; support release readiness and post‑release validations.
• Document and track production incidents, ensure appropriate escalation paths, monitor resolution progress, and contribute to post‑implementation reviews.
• Maintain GL Pay documentation including workflow diagrams, operating models, requirements, release notes, and implementation guides.
• Monitor workstream progress, identify risks or blockers, publish progress updates, and recommend mitigation actions.
• Communicate and collaborate effectively across FX, Markets, Engineering, Risk, Legal, Operations, and platform teams (Fund Connect, TradeNexus, FX Connect).
• Facilitate structured reviews of project plans to ensure timelines are met, scope is clearly communicated, and decisions are documented.
• Display a culture of individual ownership and accountability.
• Demonstrate the highest standards of the Code of Conduct in day‑to‑day behavior.
• Provide timely and accurate management information to support decision‑making.
• Support a strong Risk Excellence culture across GlobalLINK and Markets.
• Adhere to delegation limits, documentation standards, and required escalation procedures to ensure compliance with internal and external obligations.

Requirements

• Bachelors degree; Masters preferred
• 5–8+ years as a Business Analyst, Systems Analyst, or Product Analyst in financial services, preferably FX, payments, or electronic trading.
• Understanding of cross-border payments, FX settlement workflows, beneficiary management, treasury operations, and related exception processes.
• Experience working directly with software engineering teams in Agile (scrum) environments.
• Strong ability to diagnose technical and business issues and drive efficient resolutions.
• Advanced proficiency with MS Office (Excel, PowerPoint, Visio) and Atlassian suite (JIRA, Confluence).
• Familiarity with FIX, SWIFT, and/or API‑based integrations beneficial.

Tech Stack

• Swift

Benefits

• insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages
• paid-time off including vacation, sick leave, short term disability, and family care responsibilities
• access to our Employee Assistance Program
• incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans)
• eligibility for certain tax advantaged savings plans
• 401K with company match