About this role

Perform ongoing software license reconciliation for major software publishers
Ensure the integrity and accuracy of the SAM database (ServiceNow SAM Pro)
Monitor software usage trends and license utilization across the organization
Serve as a key resource during software vendor audits or internal compliance reviews
Utilize SAM Pro and BI tools to create regular dashboards and reports on key SAM metrics
Work with the SAM Director to refine SAM processes and implement best practices

Bachelor’s degree in Information Technology, Business Administration, or related field (or equivalent experience)
Approximately 5–7 years of experience in Software Asset Management or IT Asset Management roles
Expert user of ServiceNow SAM Pro (or a similar SAM platform)
Strong Excel skills and familiarity with databases or asset management queries
Broad understanding of software licensing models and metrics across many vendors
Any certification such as Certified Software Asset Manager (CSAM), Certified IT Asset Manager (CITAM) is a plus
High degree of self-motivation and organization to independently manage workload

Senior Software Asset Management, SAM Analyst

Key skills