Learning Experience Designer

Role Overview

• Design and develop engaging learning experiences that support business initiatives across multiple domains, including onboarding, technology training, technical training, professional and leadership development, and process implementation.
• Partner with business stakeholders, subject matter experts (SMEs), and the Learning Strategist to analyze performance gaps and define learning objectives and outcomes.
• Determine the most effective learning modalities for each solution — including eLearning, instructor-led training (ILT), virtual instructor-led training (VILT), blended learning, simulation, microlearning, and spaced learning — based on audience needs and business goals.
• Leverage Covetrus’ enterprise ChatGPT platform and other AI-enabled tools to rapidly design effective, scalable learning solutions, applying ethical use, sound judgment, and critical thinking to ensure accuracy, inclusivity, and business alignment.
• Follow established workflows, processes, and standardized design templates to ensure consistency, efficiency, and scalability across all learning solutions.
• Create and maintain project plans in Asana, tracking milestones, deliverables, and deadlines to ensure projects remain on schedule.
• Enter estimated and actual time for all assigned projects in Asana, maintaining accurate records to support workload planning and project transparency.
• Provide weekly status updates to the L&D leader summarizing project progress, potential risks, and key accomplishments.
• Apply adult learning theory, cognitive science, and user experience (UX) principles to create impactful, learner-centric solutions.
• Design for inclusiveness and accessibility, ensuring all experiences meet ADA/Section 508 compliance standards.
• Develop content using modern learning technologies and authoring tools (e.g., Articulate Storyline, Rise, Kahoot, Heygen, Litmos, etc.).
• Collaborate with team members to design instructor materials, participant guides, and supporting assets.
• Incorporate storytelling, real-world scenarios, and practice opportunities into designs to maximize engagement and retention.
• Manage multiple projects simultaneously, ensuring deliverables meet quality, timeline, and brand standards.
• Collaborate with LMS Administration teams to publish, test, and maintain content within the learning ecosystem.
• Define success metrics and learning evaluation strategies (Kirkpatrick Levels 1–4) in collaboration with the Learning Strategist.
• Collect and analyze feedback and performance data to iterate and continuously improve learning experiences.
• Stay informed on industry trends, learning technology advancements, and emerging modalities such as AI-driven learning, adaptive content, and immersive simulations.
• Work cross-functionally with Learning Strategists, SMEs, Operations, HR Business Partners, and business leaders to ensure solutions are aligned with organizational priorities.
• Participate in project kickoffs, design sprints, and agile review cycles as part of the broader L&D process.
• Provide consultation and support to SMEs and leaders on effective learning design principles.

Requirements

• Bachelor’s degree in Instructional Design, Learning Science, Educational Technology, or a related field.
• 5+ years of experience designing and developing learning content for corporate or enterprise audiences.
• Proficiency with modern learning design tools (Articulate 360, Adobe Creative Cloud, Camtasia, etc.) and familiarity with LMS platforms.
• Strong understanding of adult learning theory, instructional design models (ADDIE, SAM, Agile), and human-centered design practices.
• Experience designing for a variety of learning modalities, including eLearning, ILT, VILT, blended, microlearning, and simulation.
• Excellent writing, visual design, and storytelling skills.
• Strong project management and collaboration skills, with the ability to manage multiple priorities.
• Experience evaluating learning effectiveness through data, feedback, and business outcomes.

Tech Stack

• Cloud

Benefits

• 401k savings & company match
• Paid time off
• Paid holidays
• Maternity leave
• Parental leave
• Military leave
• Other leaves of absence
• Health, dental, and vision benefits
• Health savings accounts
• Flexible spending accounts
• Life & disability benefits
• Identity theft protection
• Pet insurance
• Certain positions may include eligibility for a short-term incentive plan