Serve as resource in a defined area of CAM and represent business practices and interests in various projects with internal and external stakeholders.
Interact with business partners across the Business Banking, Commercial, Consumer, Mortgage and Retail platforms to leverage technology, system enhancements and projects.
Develop and produce non-routine departmental reports and spreadsheets, including project or product strategy analyses, historical reporting, workflow analyses and financial analyses for one or more functional areas of CAM.
Conduct non-routine analysis and judgment-based work over a single or closely related disciplines to support CAM decisions.
Conduct non-routine data review, research, and/or reconciliation for assigned areas of CAM.
Draft and/or edit procedures related to one or more functional areas of CAM to maintain their currency.
Support departmental audits, user certifications and compliance testing for CAM.
Lead and participate in planning, testing and implementing new projects, systems, products and regulatory changes impacting assigned CAM team(s).
Assist with providing departmental system support, coordinating with internal business partners, external vendors and Technology to address issues for assigned CAM team(s).
Understand and adhere to the Company’s risk and regulatory standards, policies and controls.
Requirements
Associate degree and a minimum of 3 years’ related experience, or in lieu of a degree, a combined minimum of 5 years’ higher education and/or work experience, including a minimum of 3 years’ related experience
Experience in collections and/or default servicing
Proven analytical skills
Strong organizational skills
Proficiency with personal computers as well as pertinent word processing and spreadsheet software