Branch Director, Home Health

Role Overview

• Responsible for managing the day-to-day branch operations to ensure operational efficiencies, quality of patient care, regulatory compliance, support of business development & patient base growth, achievement of key performance indicators, and people management/development.
• Supervises the branch/clinical staff.
• Direct responsibility of ensuring the branch meets applicable Federal, State, and local laws regarding the certification and licensure process at all times.
• Responsible for long-range planning, fiscal viability, and quality of care provided by the branch.
• Recruits, interviews, and hires staff and monitors quality care and organizational performance.
• Assist other disciplines in coordinating activities when necessary, assuming responsibility for continuity, appropriateness, and quality of services delivered.
• Develops, plans, implements, analyzes and organizes operations for the Branch.
• Responsible for the delivery of care for all patients served by the Branch by providing supervision and support to the Clinical Manager(s).
• Works in conjunction with the Area Director of Operations or the AVP of Operations and Finance Department to establish Branch's revenue and budget goals.
• Recognizes the clinical leadership and provides support and supervision to the Clinical Manager(s) to promote more effective performance and delivery of quality home care services.
• Maintains office operations in an efficient, productive, effective, and organized manner, which provides a safe working environment for employees, meeting local ordinances and fire and safety regulations in compliance with the company policies.
• Conducts continuous quality improvement quarterly committee meetings, reviews all patient satisfaction data, and follows up on negative patient satisfaction surveys and follow-up visits with referral sources.
• Communicate with the Area Director of Operations or the AVP of Operations for direction, problem-solving, and implementation of programs and protocols.
• Partners with Sales Directors and Account Manager(s) to meet budgeted admission goals.
• Participates in sales and marketing initiatives.

Requirements

• Must possess a valid state driver's license, reliable transportation, and automobile liability insurance.
• Graduate of an accredited School of Nursing.
• Current state license as a Registered Nurse.
• A minimum of 2 years of experience as a Registered Nurse.
• Minimum of 2 years of healthcare operations management experience, preferably within traditional Home Health or Hospice environments.
• Home Health experience is required.
• Management and people leadership experience is required.
• Outstanding leadership skills with demonstrated experience motivating, educating, supervising, and supporting staff and developing a cohesive team.
• OASIS experience is strongly preferred.
• OASIS certification (HCS-O, COQS, and/or COS-C), preferred.
• Homecare Homebase (HCHB) experience, preferred.
• CMS PDGM billing knowledge or experience preferred.
• Revenue and fiscal management experience is required.
• Demonstrated ability to oversee multi‑million‑dollar budgets is strongly preferred.
• Demonstrated understanding of CMS business management, relevant governmental regulatory requirements, and accreditation standards.
• Experienced with quality improvement monitoring and reporting tools and methods.
• Excellent verbal and written communication skills.

Benefits

• medical, dental and vision benefits
• 401(k) retirement savings plan
• time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
• short-term and long-term disability
• life insurance