Responsible for oversight of 3rd party insurance and tax vendor and all tasks surrounding escrow
Sets up escrow buckets for all consumer and commercial loans in the Core system
Provides oversight of 3rd party insurance and tax vendor
Reviews and clears any exception items received by vendors
Review coming due and exception reports
Completes review of letters the tax and insurance vendors send
Performs yearly escrow analysis and ensures analysis is completed within RESPA guidelines
Reviews and validates all overages and shortages on escrow analysis
Ensures all escrow overages are mailed within RESPA guidelines
Completes research on any requests sent by the branches, call center, or other internal departments
Researches and responds to all inquiries received through the Escrow Mailbox
Pays all premiums associated with insurance, tax or PMI invoices
Reviews loan balances monthly to ensure PMI is removed per FHA and CFPB guidelines
Responsible for the endorsements, monitoring of repairs, and inspections for Loss Draft accounts
Research and resolution for tax suits received
All other tasks as assigned

High School Diploma, GED or Equivalent
Associates degree or equivalent from college a plus
Minimum 3 years consumer and commercial loan experience required
Must possess very detailed organizational skills and the ability to multi-task job duties
Ability to read, interpret, and respond professionally to internal and external customer correspondence
Ability to speak effectively and clearly in response to internal and external customer requests and inquiries
Ability to calculate figures and amounts, such as discounts, interest, commissions, and percentages
Must possess the ability to apply basic concepts of algebra
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
Ability to deal with problems involving several concrete variables in standardized situations.

Senior Escrow Specialist – Full Time

About this role