Business Strategist Lead – Member Communications

Role Overview

• Leverages expert business acumen, critical thinking, abstract thinking, and empathy to independently reframe business problems into business opportunities
• Develops custom project approaches to uniquely address the specific needs of each defined initiative, ensuring a deep focus on achieving business objectives
• Continuously iterates and refines methodologies to optimize business development
• Drives continuous improvement by iteratively refining methodologies and approaches to further evolve the business strategy discipline
• Leads diverse audiences, including partners, senior executive leadership, stakeholders and users towards a shared vision and desired outcomes through impactful communication and engagement strategies
• Conducts comprehensive strategic analysis employing advanced data analysis skills to manipulate, interpret and study additional data sources to translate findings into comprehensive actionable insights for further business strategy development
• Synthesizes and interprets large amounts of quantitative and qualitative data to create narratives that communicate strategic recommendations
• Maintains a deep understanding of business needs, goals, and challenges and connects all aspects of the business strategy to tell a cohesive, impactful story aligning to the enterprise corporate strategy
• Defines and executes recommendations to enhance the business strategy practice, ensuring alignment of business strategies to the enterprise corporate strategy
• Elevates experience related opportunities to USAA strategic planning process
• Executes and evolves functional strategies developed in partnership with the line of business strategy team
• Understands and supports the execution of functional, line of business and enterprise strategies with functional implications
• Partners with the line of business strategy team on the USAA strategic planning process
• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

Requirements

• Bachelor’s degree; OR 4 years of related experience may be substituted in lieu of degree
• 8 years of business strategy experience to include 4 years of experience leading strategy engagements
• Deep expertise in industries such as financial services and/or insurance
• Ability to identify strategic needs and lead all aspects of projects with sound business recommendations and alignment with key business partners
• Demonstrated experience influencing business decisions and driving strategic outcomes
• Demonstrated experience translating complex business strategy and vision into an executable business process and technology plan and successfully delivering component
• Demonstrated technical Consulting Skills including Hypothesis-driven problem solving; Primary and Secondary Market research; Data analysis; Story Telling; PowerPoint / Excel; Presentation skills; Meeting Leadership
• Advanced quantitative, analytical, written, and oral communication, and collaboration skills, with the ability to work effectively with cross-functional teams and stakeholders at all levels.

Benefits

• comprehensive medical, dental and vision plans
• 401(k)
• pension
• life insurance
• parental benefits
• adoption assistance
• paid time off program with paid holidays plus 16 paid volunteer hours
• various wellness programs
• career path planning and continuing education