Senior Agency Auditor

Role Overview

• Conduct agency audits of title and escrow operations, including file reviews, disbursement procedures, and underwriting practices.
• Focus primarily on Enterprise (national) agencies, multi-state agencies, and select state agencies.
• Lead audits for agencies with larger risk liabilities due to multi-state operations or elevated past audit ratings.
• Evaluate compliance with ALTA Best Practices, state regulations, and company policies.
• Identify process inefficiencies, control weaknesses, and areas of potential risk.
• Prepare detailed audit reports with actionable recommendations and issue reports to Management with proper distribution.
• Complete all required statutory audits, prepare related reports, and submit them to regulatory departments.
• Collaborate with the team to develop the audit schedule.
• Stay current on changes in title insurance laws, escrow regulations, and industry standards.
• Work with legal, compliance, and operations teams to ensure readiness for regulatory audits.
• Monitor corrective action implementation and follow up on outstanding issues when assigned.
• Support the development of Agency Operations initiatives, including audit programs and compliance monitoring tools.
• Comply with company policies, procedures, and regulatory requirements, including mandatory compliance training.
• Maintain dependable attendance during scheduled or core business hours, Monday through Friday.
• Travel overnight by air or automobile as required—sometimes for multiple nights—for onsite audits driven by regulatory or complexity needs.
• Represent the company with professional dress, demeanor, and appearance.

Requirements

• An experienced title industry professional with a minimum of 10 years in the field.
• Skilled in oral and written communication, with excellent verbal, interpersonal, and customer service abilities.
• Highly organized with strong attention to detail and the ability to prioritize multiple projects.
• Proficient in Microsoft Office Suite and Outlook.
• Experienced in auditing multi-state agencies (preferred).
• Professionally certified (CPA, CIA, CFE, etc.)—a plus.
• Able to work under pressure, adapt to disruptions, and accept supervision, direction, and constructive feedback.
• Someone who handles confidential and sensitive information with integrity.
• In possession of a valid driver’s license and auto insurance.
• Courteous, flexible, proactive, and committed to high-caliber professionalism.

Benefits

• Comprehensive medical, prescriptions, dental and vision plans
• 401(k) plan with a discretionary company match
• Shareholder Purchase and Reinvestment Plan
• Basic life and accidental death and dismemberment insurance premium paid by the company
• Voluntary supplemental life insurance for employees, spouses and dependent children
• Fertility and Family Building Benefits
• Paid Disability benefits
• Paid time off programs
• 11 Company paid holidays per year
• Flexible spending account
• Health savings account (available to High Deductible Health Plan participants only)
• Employee Assistance Program
• Educational Assistance Program
• Voluntary benefits, such as Critical Illness, Hospital Indemnity, Pet Insurance and Accident Insurance
• Title insurance policies and certain escrow services for the employee’s primary personal residence at no charge
• Transportation benefit plan for mass transit, parking and vanpool, in several markets