Evolv TechnologyRemote
Customer Enablement Manager
Arizona, United States of America
Full Time
2 weeks ago
$73,000 - $117,000 USD
Visa Sponsor
Key skills
Customer Success
About this role
Role Overview
- Build strong relationships with customers and ensure successful onboarding
- Drive customer satisfaction, system utilization, and renewal rates
- Deliver virtual and onsite training sessions
- Develop baseline success plans focusing on adoption and learning milestones
- Monitor customer health and usage signals to identify risks
- Collaborate cross-functionally to support customer outcomes
Requirements
- Excellent relationship building skills
- Understanding of customer experience and customer success
- Proficiency in onboarding and training processes
- Ability to engage with customers effectively
- Capable of identifying risks and implementing mitigation strategies
- Flexibility to work outside normal hours when required
Benefits
- Equity as part of your total compensation package
- Medical, dental, and vision insurance
- Health Savings Account (HSA)
- A 401(k) plan (and 2% company match)
- Flexible Paid Time Off (PTO)
- take the time you need to recharge, with manager approval and business needs in mind
- Quarterly stipend for perks and benefits that matter most to you
- Tuition reimbursement to support your ongoing learning and development
- Subscription to Calm