Building and maintaining strong, strategic relationships with Go1 Content Partners.
Taking ownership of partner onboarding, launches, and ongoing operational rollout to ensure precision and excellence.
Collaborating with global cross-functional teams to deliver seamless experiences for partners.
Managing a portfolio of Content Partners in your region, ensuring their satisfaction and alignment with Go1’s strategic goals.
Guiding partners through the onboarding process by coordinating internal stakeholders.
Driving continuous improvement in partner success processes and best practices.
Identifying and implementing strategies to enhance partner performance and operational efficiency.
Contributing to complex commercial negotiations and delivering strategic value to both partners and the organisation.
Working collaboratively across partner functions to identify and implement opportunities for success.

2–3 years in partnership or customer success, preferably in a SaaS environment.
Strong communication abilities, including listening, persuasion, negotiation, and collaboration.
High-level stakeholder management skills with the ability to develop and maintain complex relationships.
Excellent time management, prioritisation, and multitasking capabilities.
Analytical skills to uncover trends and insights from data.
Experience working with CRM and reporting tools.
A proactive, problem-solving mindset with the ability to work independently and engage relevant internal stakeholders as needed.
A background working in or alongside B2B sales functions is a plus.

Content Partner Success Manager

Key skills