Executes routine tasks to support product review and data management initiatives
Maintain database software systems to support process updates, maintain data quality, and execute verification initiatives according to specific business rules and client needs
Supports daily operations for team to execute activities and approvals per client rules
Organizing shared inbox and ensuring correct team member receives message in a timely manner
Engages with third-party vendors to gather documentation for the team
Checking deadlines to ensure follow up is being conducted in a timely interval
Identifies gaps and/or missing information and communicates to appropriate contact
Maintains and updates documentation as required
Works within specialized software systems
Contributes to process improvement initiatives
Updates data files that support the program
Collaborates and communicates with leaders, colleagues, and subject matter experts within organization effectively
Establishes and maintains professional rapport with colleagues
Follows SOPs and best practices under supervision
Participates in meetings and conference calls
Regular attendance and punctuality
Seeks out information/facilities to get the job completed
Conducts all activities in a safe and efficient manner
In addition, any other duties which may reasonably be expected to fall within the scope of this position, as assigned.

Bachelor’s degree in food science/technology, life science, quality, regulatory affairs, or related field
Work experience may be substituted for education
0-3 years of experience
Strong organizational skills and attention to detail
Demonstrated competency with Microsoft Excel, Word, PPT and databases is essential
Strong verbal and written communication abilities
Ability to execute multiple assignments/ tasks
Ability to maintain a mindset focused on continuous improvement
Knowledge of food and supplement regulations (FDA, CFR, Labeling, Nutrition) would be an asset
Database experience a plus

Operations Support Specialist

Key skills