Home
Jobs
Saved
Resumes
Customer Service Representative at Becklar | JobVerse
JobVerse
Home
Jobs
Recruiters
Companies
Pricing
Blog
Jobs
/
Customer Service Representative
Becklar
Website
LinkedIn
Customer Service Representative
United States
Part Time
1 week ago
Apply Now
Key skills
Time Management
Sales
About this role
Role Overview
Respond to any questions or concerns from the VAs and establish positive relationships
Process orders from the VAs in a timely manner while maintaining accuracy
Create sales orders in Netsuite
Activate devices and ensure orders are processed for the day
Create and send invoices after orders have been processed
Assist end users in setting up their accounts, activating, and testing their devices
Process returns, replacements, and accessories that are needed by end users
Cross train in shipping and RMA testing
When needed help ship out devices and account for inventory
Test returned devices for defects
Adapt to new processes and technology
Assist with projects as required
Work with other departments to maintain efficiency and find resolutions to larger technical issues
Requirements
High school diploma or GED Required
Must be able to pass a drug test and background check
Proficiency with Microsoft Office/Google Products
Customer Service experience preferred
Self-manage with moderate supervision
Team player with can-do attitude
Results-oriented, creative-problem solver; Able to meet deadlines
Attention to detail, focus, follow-up and follow-through; methodical time management
Benefits
Medical, vision, and dental benefits
401(k) retirement plan with company match
Generous PTO
Company-paid Life and AD&D insurance
Short-term and long-term disability benefits
Other perks such as a fun culture, company events, an awesome team, and more!
Apply Now
Home
Jobs
Saved
Resumes