Director, Internal Enterprise Communications

Role Overview

• Develop and lead the enterprise-wide internal communications strategy, ensuring alignment with business goals, culture initiatives, and global priorities.
• Serve as a strategic advisor to senior leaders on internal messaging, engagement approaches, and communication best practices.
• Partner with HR and executive leadership to support organizational transformation, change management, and culture-building initiatives.
• Own the creation and delivery of high-impact internal communications, including company announcements, leadership messages, and enterprise storytelling.
• Ensure clarity, consistency, and quality of all internal communication materials globally.
• Develop messaging frameworks and editorial guidelines to elevate communication standards across the organization.
• Lead global campaigns that promote employee engagement, culture, organizational priorities, and leadership visibility at local and global levels across the enterprise.
• Oversee planning and execution of enterprise events such as town halls, leadership forums, and employee updates.
• Ensure internal communications are tailored to diverse markets, languages, and cultural contexts.
• Partner closely with senior executives to craft clear, strategic communications, including talking points, presentations, speeches, video scripts, and leadership updates.
• Prepare executives for employee-facing engagements and ensure consistent messaging across functions and regions.
• Oversee global internal communication channels (e.g., intranet, newsletters, digital screens, enterprise social platforms), ensuring content is relevant and optimized.
• Establish governance for internal channels, including posting standards, content calendars, and quality control processes.
• Identify opportunities to introduce new tools or capabilities to improve reach and engagement.
• Establish KPIs to measure communication effectiveness, employee engagement, and channel performance.
• Provide insights and recommendations to enhance impact and improve the employee experience.
• Drive a continuous improvement mindset grounded in analytics and stakeholder feedback.
• Lead and develop a high-performing internal communications team; provide coaching, direction, and professional development.
• Foster an inclusive, collaborative, and high-accountability environment focused on excellence and innovation.
• Partner with Corporate/External Communications, Public Affairs, Corporate Citizenship and Partnerships, Events, Enterprise Marketing, and related functions, and other internal teams to ensure communications accurately reflect company priorities and initiatives.
• Coordinate with business units and functional leaders to gather insights, validate messaging, and create aligned narratives.
• Manage external agencies, freelancers, and other partners as needed to support content development and project execution.

Requirements

• Ability to connect messaging to enterprise strategy and anticipate communication needs.
• Skilled at advising executives and driving alignment across functions and regions.
• Understands how to tailor messages to diverse cultural and regional contexts.
• Strength in building relationships with leaders and stakeholders across the organization.
• Experience developing, maintaining, measuring and improving best in class company Intranet.
• Delivers high-quality work while managing multiple priorities and tight timelines.
• Exceptional writing, editing, and storytelling skills with the ability to translate complex topics into clear, compelling messages.
• Demonstrated success supporting senior executives and leading enterprise-wide communications initiatives.
• Strong understanding of change management communications, culture-building strategies, and employee engagement best practices.
• Ability to operate with discretion, sound judgment, and a strong sense of urgency in a fast-paced environment.
• Experience in global matrixed organizations or high-growth environments.
• Familiarity with internal communication platforms (e.g., Microsoft 365 tools like SharePoint, Teams, etc.)

Benefits

• Comprehensive medical insurance, dental insurance, and vision insurance
• Life and disability insurance
• Fertility benefits
• Wellness resources
• Paid sick time
• Generous paid time off and holidays
• Employee Assistance Program (EAP)
• Complimentary Calm app subscription
• Immediate vesting in a 401(k) plan
• Health Savings Account (HSA) and Flexible Spending Account (FSA) options
• Commuter benefits
• Employee discount programs
• Paid maternity leave and paid paternity leave (including for adoptive parents)
• Legal plan options
• Pet insurance coverage