Product Support Sales Representative – Drilling

Role Overview

• Develop and maintain effective client relationships to support the marketing and sales of equipment products and services.
• Timely and effective quality research, communication and response to customer and Caterpillar issues.
• Provide consultive advice to customers on products and services that will enhance their business.
• Produce accurate and timely quotations on customer requirements and negotiate with them to win their business.
• Prepare accurate and timely equipment product and service forecasts, pricing, estimates and market intelligence, call reports and customer information.
• Achieve targets for revenue growth and profitability.
• Maintain sound long-term relationships with customers, Caterpillar, internal departments and staff.
• Understand the customers' economic models and proactively develop timely deal strategies.
• Develop and maintain accurate and current client information data utilizing Finning’s CRM software.
• Represent the company in an ethical and professional manner.

Requirements

• Post-secondary education in a related field such as Business, Commerce, Marketing or a similar discipline.
• Approximately 2 to 5 years of sales and product support experience.
• Must have strong drilling knowledge.
• Sound knowledge of industry products and services across sectors such as Agriculture, Forestry, Marine, Mining, Power Systems and Heavy Construction.
• Strong communication skills with the ability to build and maintain customer relationships.
• Accuracy and attention to detail in all aspects of work.
• Excellent organizational and time-management skills to handle competing priorities.
• Ability to work independently with minimal supervision while contributing effectively as a team player.
• Current understanding of customer needs, market conditions and Caterpillar product offerings.
• Thorough knowledge of Finning internal processes, including support systems, credit and financing, with strong business acumen.
• Commitment to safety with a solid understanding of and adherence to all safety procedures.

Benefits

• At Finning, we prioritize creating a diverse and inclusive environment.
• We are proud to be an equal opportunity employer.
• We actively encourage all individuals to express themselves and achieve their full potential.
• We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities.
• Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities.