Employee Experience Analytics Lead

Role Overview

• Support the evolution of the engagement survey strategy by developing and analyzing content (e.g., question design) and by informing the continuous improvement of lifecycle surveys (onboarding, exit) and pulse mechanisms.
• Apply Scientific Rigor to employee lifecycle surveys (Develop psychometrically sound survey instruments and evaluation frameworks, Conduct mixed-methods research to address critical business questions).
• Translate complex data into actionable insights for senior leaders.
• Use predictive analytics to identify drivers of engagement, retention, and performance.
• Explore emerging technologies insight/outside of USBank’s product ecosystem (AI, NLP, machine learning) to enhance listening programs.
• Partner with HR Data Governance to ensure ethical, compliant data practices.
• Serve as a thought leader on shaping employee experience and guiding change management.
• Collaborate with Learning & Development on training and enablement.

Requirements

• Education: Master’s or Ph.D. in Industrial-Organizational Psychology (preferred).
• Experience: 5+ years in employee research, engagement programs, or HR analytics.
• Preferred: Experience with AI-driven analytics, predictive modeling, and large-scale survey programs.

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law