VP, Product Member Engagement – Transparency

Role Overview

• Define and maintain the Member Engagement & Transparency product strategy and multi-year roadmap aligned to business growth, margin, and AI objectives
• Source and synthesize internal and external market feedback to prioritize investments and drive innovation
• Lead ideation, development, and commercialization of new products and enhancements
• Champion AI-enabled capabilities across both product offerings and internal product development workflows
• Partner with Sales, Marketing, Account Management, and client stakeholders to identify unmet needs and translate them into differentiated solutions
• Contribute to P&L performance in partnership with matrixed leaders (Operations, Client Services, Sales, and other business stakeholders)
• Own and drive the ME&T product roadmap in close collaboration with Operations and Technology
• Lead a team of product directors, product managers, product owners, and business analysts
• Oversee scrum teams and product backlogs to ensure high-quality, on-time delivery
• Manage capital allocation and prioritization across the portfolio
• Improve delivery predictability, quality, and speed through strong product management discipline
• Oversee launch planning and internal readiness for new features and products
• Coordinate cross-functional readiness across Marketing, Sales, Account Management, Operations, and Technology
• Engage directly with clients to validate solutions and support commercial efforts
• Provide value proposition input and messaging guidance to Marketing
• Assess financial, operational, technical, and commercial feasibility of new initiatives
• Build, develop, and lead a high-performing product organization
• Establish clear accountability, collaboration standards, and execution discipline
• Foster a culture of innovation, customer focus, and measurable results

Requirements

• 10+ years of progressive product management experience
• Healthcare, HealthTech, and/or enterprise SaaS experience strongly preferred
• Experience building and scaling consumer-facing digital products in complex, regulated environments
• Familiarity with health plans, member engagement, cost transparency, or related healthcare technology solutions preferred
• Demonstrated success delivering AI-enabled capabilities that drive measurable business and user outcomes
• Proven ability to align and influence cross-functional stakeholders
• Track record of bringing innovative products to market
• Experience leading product teams in Agile environments
• Strong financial acumen and ability to manage capital prioritization
• Excellent analytical, communication, and executive presentation skills
• Strong project and process management capabilities
• Ability to operate strategically while executing tactically
• Demonstrated leadership experience and ability to scale teams.
• Bachelor’s degree required
• Master’s degree or MBA preferred

Benefits

• 401k plan with employer match
• Flexible paid time off
• Holidays
• Parental leaves
• Life and disability insurance
• Health benefits including medical, dental, vision, and prescription drug coverage