Key Partner Manager

Role Overview

• Drive the development and execution of strategies that increase adoption and penetration of products and services, driving measurable revenue growth.
• Analyze and review operational metrics, KPIs, reports, external data, and market trends to identify and create mutual opportunities for growth and customer retention.
• Coordinate and support quarterly business reviews with partners to present insights, recommend actions, and align on growth objectives.
• Implement projects that strengthen client relationships and position Safe-Guard as a strategic partner.
• Collaborate with cross-functional teams to deliver innovative solutions that enhance partner performance and profitability, ensuring execution of partner priorities and alignment with organizational objectives.
• Proactively manage and analyze program data and processes to identify issues that impede productivity, efficiency, quality, and service delivery.
• Support monthly and quarterly business reviews focused on revenue performance, collaborating with senior management and critical partners to identify growth opportunities and achieve mutual financial objectives.
• Contribute to the development and execution of short-, medium-, and long-term revenue strategies to meet and exceed annual financial targets.
• Collaborate with Key Partners to understand their business objectives and strategies, and assist in prioritizing initiatives that drive mutual success.
• Align performance metrics with revenue objectives, providing accurate forecasts and actionable insights to leadership.
• Partner with key stakeholders to prioritize projects that drive top-line growth, ensuring alignment with overall business goals.
• Collaborate with internal teams to optimize program performance, efficiencies, and improving profitability.
• Identify and implement solutions that accelerate revenue growth and operational efficiency, leveraging internal resources and cross-functional teams.
• Deliver business solutions, reporting, analytics, and financial services that enable Key Partners to make revenue-driven decisions.
• Provide support and development to Key Partner support personnel, ensuring capabilities are aligned with revenue generation and partner success.
• Influence across multiple functions and external providers to secure outcomes that maximize partner profitability and retention.
• Apply critical thinking to design dynamic strategies that unlock new revenue streams and strengthen existing ones.
• Drive overall OEM retention and profitability through proactive engagement and performance optimization.

Requirements

• Bachelor's or master's degree in Business, Marketing, Operations Management, Strategy, or related field
• 5+ years of experience in OEM or automotive financial services with a focus on strategic partnerships
• Knowledge of standard systems and subject matter expertise of the Automotive Industry, including claims adjudication, dealer operations, F&I Operations, menu systems, F&I third-party administration and Automotive OEM financial services
• Proven ability to drive revenue growth and partner success through collaboration and execution of strategic projects
• Experience in sales planning, business, and market development; ability to take ownership of client portfolios and drive business
• Strong analytical and problem-solving skills with ability to interpret data and support decision-making
• Ability to leverage internal and external resources to achieve objectives
• Excellent written and verbal communication skills; demonstrated ability to deliver clear and well-organized presentations
• Strong relationship and account management skills
• Entrepreneurial spirit, self-starter, proactive, with a proven track record of delivering results
• Strong project management collaboration skills; ability to provide clear business requirements, actively participate in project planning, and ensure successful execution of client initiatives in partnership with dedicated project managers
• Flexible schedule with the ability to travel as needed (15%+).

Benefits

• Health insurance
• Paid time off
• Flexible work arrangements
• Professional development