Perform client activities including processing payroll, multi-state payroll and registrations, payroll tax filings and client support for Payroll functions.
Support extensive client base with all facets of Payroll Processing.
Perform Payroll support work under tight deadlines, including a multitude of activities such as benefits deductions, workers’ compensation, leave management, employee on-boarding, employee terminations, and policy administration.
Develop and maintain good working relationships with senior-level executives and decision makers within each client organization, and routinely communicate with them on projects relating to Payroll support, issues, and deliverables.
Practice appropriate advanced communication skills.
Adhere to HR Outsourcing group’s principles, practices, and procedures to ensure accurate and timely client support for Payroll functions.
Deliver exceptional service on time and on budget.
Provide timely updates, identify and work to resolve issues. Escalate issues to Senior Consultant and/or Manager for resolution if necessary.
Participate and support new and existing project initiatives from the consulting office or at client sites.
Identify, recommend, and implement new approaches, policies, procedures, and/or services to support continual improvement in efficiency.
Maintain historical records for all payroll transactions.
Requirements
College level studies in Human Resources, Payroll or Business Consulting or related field, or equivalent experience required.
Minimum of 2 years' experience in Payroll related job responsibilities.
Experience and proficiency in various industry-related software, including Payroll Processing programs, benefits portals, and/or others as needed required, with the ability to generate specialized computer reports and schedules with some direction.
Proficiency in MS Office, including Word, Excel, and Outlook is also required.
Excellent time management skills to prioritize tasks effectively and meet operational deadlines.
Strong communication skills for professional interactions with vendors and clients, both in writing and verbally.
Ability to make accurate arithmetic calculations and maintain complex and automated records in an orderly and accurate manner.