Inbound Sales Consultant

Role Overview

• Takes inbound sales calls
• Processes orders, answers questions, and sells products/services
• Identifies sales opportunities by learning about the customer’s business and links customer needs to the products/services offered
• Asks for sales while consistently utilizing a prescribed sales approach to resolve customer stated and unstated needs
• Efficiently multi-tasks and navigates across multiple PC order systems while communicating with the customer
• Utilizes established processes and tools to ensure timely communications and accuracy on all transactions

Requirements

• Must be 18 years of age or older
• Basic computer skills
• Call Center experience preferred
• Customer service experience preferred
• Builds rapport with clients, team members, and leadership
• Understands the client’s needs and offers a solution by matching product features and benefits to their pain points
• Takes a consultative approach and puts customer’s needs first
• Is able to find leads and build a strong pipeline
• Takes accountability for their actions, progress, and results

Benefits

• Healthcare (Medical, Dental, Vision)
• Paid Time Off, Volunteer Time Off, and Holidays
• Employer-Matched Retirement Plan
• Employee Stock Purchase Plan
• Short-Term and Long-Term Disability
• Infertility Treatment, Adoption and Surrogacy Assistance
• Tuition Reimbursement