Service Administrator
Virginia, United States of America
Full Time
2 weeks ago
$50,000 USD
No H1B
Key skills
Communication
About this role
Role Overview
- Provide administrative assistance to support the service team
- Support the complete repair process including opening repair orders, coordinating with the technicians, communicating repair cost & time estimates to customers, and repair order billing
- Promptly address and resolve customer concerns and service follow-up issues
- Maintain open communication with technicians, management team and customers regarding job status
Requirements
- Organized with the ability to multi-task
- Good customer and communication skills
Benefits
- Excellent medical, dental, & vision coverage
- Short-term/long-term disability and employee life insurance
- 401k, with matching
- Employee Assistance Program (EAP)
- Paid Annual Leave
- Paid Holidays