Screen and interview to maintain a team of veterinary technicians and support staff specializing in equine and livestock medicine.
Oversee onboarding and orientation programs for new hires.
Serve as the primary contact for the equine and livestock teams, promoting open communication and conflict resolution.
Manage performance review processes, goal setting, and professional development plans.
Provide coaching and support in handling personnel issues fairly and effectively.
Coordinate and promote continuing education (CE) opportunities, safety training, and certification programs for field and clinic staff.
Support mentorship programs and career growth pathways for veterinarians and technicians.
Ensure compliance with all federal, state, and local labor laws.
Lead, mentor, and manage the Customer Service team to ensure prompt, accurate, and professional handling of all customer inquiries, concerns, and service requests.
Implement and refine effective collection strategies and procedures to minimize outstanding balances.
Requirements
Associate’s or Bachelor’s degree in Agribusiness, Veterinary Hospital Management or Business Administration, or related field
3–5+ years of experience in veterinary, agricultural, or animal health settings related to Equine &/or Livestock
Strong understanding of employment laws and HR best practices.
Excellent interpersonal, organizational, and communication skills.
Ability to manage multiple priorities in a fast-paced environment.
Compassion for animal care and familiarity with equine and livestock industry operations.
Benefits
Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being.
Health, dental, vision, life insurance, and mental health resources to support your overall well-being.
Generous paid time off and holidays, because your personal time matters.
Tailored development programs, mentorship, and career pathing to help you achieve your unique goals.
A supportive, collaborative environment where everyone feels a sense of belonging.