About this role

Conduct an initial investigation of the claim.
Verify and enter data into the claims systems.
Research and gather evidence.
Obtain, review, and evaluate records, police, medical, etc.
Correspond with or interview medical specialists, agents, witnesses, or claimants for accuracy and consistency with the claim as reported.
Investigate, analyze, and determine the extent of the insurance provider's liability concerning personal, casualty, or property loss or damages, and attempt to settle with claimants.
Comply with accepted guidelines regarding reserving practice and authority levels while properly setting the reserve and adjusting as appropriate.
Examine, process, calculate, and pay claims ensuring filings, documentation, and reports, etc.
Prepare timely reports for clients.

High School Diploma or equivalent and some college preferred.
One year of office experience, with experience with insurance claims, self-insurance, pooled insurance, or Joint Powers Authorities a plus.
At least one (1) year of using Microsoft Windows on a PC including Microsoft Word, Excel, Outlook (no PowerPoint).
Knowledge relating to the handling of public entity liability claims a plus.
Excellent written and verbal communication skills

General Liability and Auto Claims Processor

Key skills