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Client Director – Workday Services at Kainos | JobVerse
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Client Director – Workday Services
Kainos
Remote
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Client Director – Workday Services
Canada
Full Time
2 weeks ago
No H1B
Apply Now
Key skills
Workday
Project Management
Communication
Sales
About this role
Role Overview
Accountable for customer relationships, renewals, and project delivery within your customer base
Own the customer relationship at a senior level
Oversee all aspects of project delivery and be a senior point of escalation
Interact with other senior levels within Kainos and the customer organization
Measured on client satisfaction, retention, and business contribution
Develop and sustain customer executive relationships
Serve on customer steering committee meetings
Drive strategies for steady adoption of Workday's innovation
Identify up-sell, cross-sell, and AMS extension sales opportunities
Requirements
12-15 years of working experience
Strong communication skills
Excellent customer focus
Ability to assess customer needs and build relationships at a strategic and senior level
Ability to proactively identify risks and intervene effectively
Resolve customer escalations appropriately
Excellent high level consulting experience in an implementation environment
Knowledge of project management disciplines and processes
Strong commercial awareness and understanding of project management and business dynamics
Broad business and technology understanding
Understanding of industry trends in HR technology and Financials
Benefits
We believe in a people-first culture
Your ideas are valued
Your growth is supported
Contributions make a difference
Apply Now
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