Provide executive oversight and strategic leadership for complex, high-exposure liability claims, including general liability, auto liability, umbrella/excess, and professional liability
Serve as a senior claims advocate for key clients, managing catastrophic, litigated, and sensitive claims
Advise clients on coverage interpretation, liability assessment, reserve strategy, and settlement approach
Lead claim reviews, reserve evaluations, and litigation strategy meetings with carriers and defense counsel
Oversee litigation management practices, including selection, coordination, and performance oversight of defense counsel
Evaluate litigation strategies, budgets, and outcomes to ensure alignment with client objectives
Monitor verdict, settlement, and legal trend developments impacting liability exposures
Proactively escalate and resolve claim handling issues related to coverage disputes, delays, or service concerns
Develop and implement claims best practices, standards, and training across the brokerage
Lead internal training sessions on E&O trends, exposures, and coverage strategies
Perform other duties, projects, and research as assigned

Bachelor’s degree preferred, or equivalent combination of education and experience
Professional designations preferred (CPCU, ARM, SCLA, AIC, and/or JD)
Minimum of 10 years of progressive experience in liability claims and litigation management
Deep knowledge of insurance policy interpretation and claims best practices
Proven ability to engage with executive stakeholders, legal counsel, and insurance carriers
Extensive experience managing complex, litigated, and catastrophic liability claims
Strong background in alternative dispute resolution and complex settlement negotiations
Experience in an insurance brokerage, risk advisory firm, carrier, or TPA environment
Exceptional verbal and written communication skills with the ability to convey complex concepts clearly
Proven leadership and critical-thinking skills with the ability to influence and build consensus

Comprehensive health, dental, and vision coverage
Flexible Spending Accounts (FSA) traditional and dependent care
Supplemental Insurance including Short Term Disability, Long Term Disability, Long Term Care, and Basic Life and Accidental Death & Dismemberment insurance
401(k) retirement plan with employer matching
Worldwide Travel Assistance Program
Vacation Time
3 Floating Holidays
Sick Leave
Observed Holidays
Paid Leave (Jury Duty, Volunteer Time off, Disability, Parental Leave, etc.)
Employee Assistance & Employee Discount Programs
Professional development opportunities, including tuition reimbursement and in-house education classes
Career advancement opportunities
Flexible work arrangements, including remote work options

VP of Liability Claims Litigation

Key skills