Key skills
IoTServiceNowAIBlockchainAgileLeadershipCommunication
About this role
Role Overview
- Design, develop, integrate, and operate ServiceNow prototypes and demos, providing high-quality solutions for business development, capture, and proposal lifecycles.
- Actively engage with and contribute to the ServiceNow community through forums, events, and thought leadership, enhancing iTech AG's industry presence and networking with peers.
- Work with other iTech AG senior leaders to develop a strategic plan that will strengthen our position as a ServiceNow Elite Partner and garner more industry recognition by advising on which PLAs and Specializations we should invest in.
- Lead our innovation lab focusing on exploring cutting-edge technologies within ServiceNow, including AI, IoT, and blockchain, to identify and implement transformative solutions.
- Serve as a subject matter expert in advising on the strategic use of ServiceNow, ensuring alignment with business goals and IT strategies across all key current programs and prospective customers.
- Leverage deep knowledge of ServiceNow to create compelling proposal content, demonstrating iTech AG's capabilities and value proposition.
- Mentor senior technical staff, sharing expertise in ServiceNow development and best practices to build a knowledgeable and capable team.
- Work with Marketing to produce videos with content that showcase ServiceNow success stories, capabilities, and innovations to support iTech AG’s brand and reputation.
- Take ownership of iTech AG’s ServiceNow instances and evaluate and integrate new modules and features to support diverse departmental needs, efficiency and innovation.
- Remain at the forefront of ServiceNow trends, best practices, and new features.
- 25% travel requirement for proposal, capture, and business development activities.
Requirements
- Minimum of 7 years of professional experience with a focus on ServiceNow Solution Design.
- In-depth knowledge of the ServiceNow Platform.
- Demonstrated experience in leading IT modernization.
- A strong background in ServiceNow proposals and projects.
- Experience with Enterprise Service Management Solutions.
- ITIL certification and best practices experience.
- Excellent written and oral communication skills.
- Experience with ServiceNow implementations following agile methodologies.
Tech Stack
- IoT
- ServiceNow
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Professional development opportunities