About this role

Own a portfolio-level growth strategy that drives creator revenue, retention, and long-term value.
Identify monetization opportunities, adoption gaps, and churn risk using performance and revenue data.
Develop tailored, 1:1 creator growth plans grounded in data, experimentation, and clear success metrics.
Anticipate shifts in creator behavior or performance and adjust strategies proactively.
Analyze creator performance data to diagnose issues, surface opportunities, and recommend clear next actions.

Experience managing revenue-bearing relationships in an account management, creator partnerships, or client success environment.
Demonstrated ability to grow accounts through strategy, data analysis, and strong relationship ownership.
Proven success using data to diagnose performance, inform decisions, and drive measurable outcomes.
Strong analytical judgment paired with the ability to translate insights into clear, actionable recommendations.
Excellent communication, organization, and time management skills in a fast-paced environment.
Familiarity with tools such as HubSpot, Gmail, Asana, Excel, and data analysis platforms (preferred, not required).

Creator Success Manager

Key skills