Key skills
CommunicationSales
About this role
Role Overview
- Coordinate total catering operations to include duties such as booking events, supervising teams, developing, selecting, and costing menus, pricing, hiring, and departmental administration
- Be responsible for all aspects of preparation, service, and cleanup for multiple catering operations
- Develop and implement catering solutions to meet customers’ needs
- Develop and maintain effective client and customer rapport
- Develop and implement annual comprehensive marketing plan for catering, including but not limited to collateral, sales strategies, and marketing budgets
- Establish and implement service and presentation standards for all catering operations, implement processes to ensure compliance and consistency
- Implement new services to support base business growth and client retentions
- Stay ahead of and advise clients, customers and staff on current catering trends and products
- Facilitate the delivery of prepared food built from banquet event orders
- Participate in sales process and negotiations of contracts and assist clients in planning special events
- Train and lead catering employees to ensure catering standards are followed
- Responsible for setting and delivering sales, food, and labor targets
- Responsible for execution of catering events of varied size and scope including staffing and management
- Responsible for components accounting functions including accurate reporting of all catering related revenue, expenses, and receivables
- Ensure compliance with all food, occupational and environmental safety policies
Requirements
- Requires at least 4 years of experience
- Requires at least 1-3 years of experience in a management role
- Previous experience in events and catering required
- Bachelor’s degree or equivalent experience required
- Strong communication skills
- Available to work event-based hours
- Complete Food Handlers and Alcohol Service Certifications as required
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Professional development opportunities