Lead Program Scoping, Planning and Execution: Work closely with business stakeholders (Sales and Revenue Operations leaders, managers, and frontline reps) to identify, scope, prioritize, plan and execute strategic projects that improve the customer and employee experience
Drive Cross-Functional Collaboration: Work with cross-functional leaders to scope projects, align objectives, and coordinate stakeholders to deliver outcomes aligned with key business objectives
Manage Change: Drive change management for process improvements within the Sales organization, ensuring the team is prepared, supported, and equipped with the necessary resources to adapt to organizational change
Deliver Impactful Reporting & Results: Measure results of projects and report out on outcomes delivered; drive continuous improvement processes to achieve and maintain operational excellence
Champion, Role Model, and Embed Samsara’s Cultural Principles: Focus on Seller and Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team
Requirements
Bachelor's Degree from a 4 year institution
6-8 years of program management, management consulting, business operations or strategy experience, ideally in a SaaS environment or fast-paced technology consulting role
Track record launching transformational, cross-functional initiatives that measurably improve the customer experience and support scalability within the business
Strong Program Management skills with expertise in end-to-end delivery (i.e. framing the need, scope requirements, document project roadmaps, partnering with teams, defining KPIs and reporting out on results)
Ability to ramp up quickly on business priorities and derive insights from data to inform decisions
Strong communication and written language skills including clear and concise documentation
Proven track record of building trust and effectively partnering with a wide variety of stakeholders: executives, managers, front-line teammates and cross-functional partners
Benefits
Full time employees receive a competitive total compensation package along with employee-led remote and flexible working