Key skills
SalesforceCRMSales
About this role
Role Overview
- Provides support to the Sales team(s), with a high attention to detail
- Researches, analyzes, and documents findings
- Researches and presents reports showing potential customers the cost benefit of purchasing company products or services
- Provides technical training to clients and communicates customer feedback for future product developments
- Represents both technical and functional aspects of our suite of products/services and proposes how these benefit prospective customers
- Provides exemplary technical expertise and independent creative discretion in producing technical and product demonstrations and presentations
- Executes proof of concepts with prospects at both a technical and business level to show value
- Exercises discretion and judgement regarding product specifications required to address customer requirements, assesses customers’ needs, and recommends solutions that optimize value
- Works independently or as part of a sales team with customers to position technology to both business and technical users in a consultative manner and through product capability assessments
- Prepares, researches, and provides input into technical RFPs/RFQs
- Acts as a key point of contact for cross-functional teams to provide product knowledge and technology expertise through training, coaching, and product support
- Pursues and maintains professional and technical knowledge through ongoing training and education
- May coach and review the work of other team members
Requirements
- Bachelor’s degree in related field or equivalent business experience
- 3+ years of relevant experience
- Experience with a business process or management application
- Experience with a CPQ tool
- Experience with a CRM, such as Salesforce
- Preferred: Consultant experience
- Preferred: Experience in relevant channels such as MDP, VAR, OE, TSP, Internal IT, and/or MSP+
Benefits
- Work from anywhere
- Equal Opportunity Employer