Partner with Agile Coaches to design and implement business intelligence solutions for reporting, operations, and programs.
Streamline and automate reporting across on
and off-prem systems.
Administer and optimize Jira, Confluence, and other Agile/DevOps tools to support workflows, metrics, and governance.
Drive tool adoption and best practices through training, documentation, and hands-on support.
Translate business needs into tool configurations and BI visualizations, including mobile-friendly solutions.
Ensure data quality, integrity, and alignment with Agile/DevOps standards.
Recommend new features, integrations, and automations to improve productivity.
Develop standard processes and playbooks for repeatable practices.
Coach executives, leaders, product owners, and teams on Agile, Lean, DevOps, and AI practices.
Guide Scrum teams to enhance collaboration, delivery, and continuous improvement.

Typically requires a University Degree or equivalent experience and minimum 10 years prior relevant experience, or an Advanced Degree in a related field and minimum 7 years experience
5 years Proven experience with Jira administration and dashboard/report creation.
Proficient in Tableau, PowerBI, Python, R, SQL, Snowflake, Matillion, Informatica, Jira, and DevOps tools.
Agile coaching certified (RSM, CSM, PSM, ICP-ACC) with knowledge of SAFe or other scaling frameworks.
Experienced in Workday, SAP, ServiceNow, SharePoint, PowerApps/PowerAutomate, and GenAI/Agentic AI.
Skilled in coaching multiple teams, program/portfolio delivery, and working with senior leaders.
Strong communication, collaboration, problem-solving, creativity and ability to work independently
Familiar with flow metrics, outcome-based measures, and improvement frameworks.

Senior Manager, Agile – Digital Delivery

Key skills