Utilize industry knowledge and experience to source and secure qualified carriers for timely freight transportation, maximizing margins and minimizing risks
Develop and maintain a robust network of carriers to support ROAR's customer base and pre-plan carrier equipment usage for optimal efficiency
Analyze market trends, load history, and industry publications to make informed buying decisions and negotiate competitive rates with carrier partners
Proactively reach out to carriers through outbound calls and other channels to capture truckload capacity and expand fleet usage
Collect and update carriers' daily and weekly capacity/availability data into our Transportation Management System (TMS)
Ensure compliance with ROAR's carrier set-up and compliance procedures and guidelines
Dispatch drivers with attention to detail, inputting all pertinent driver and shipment details into the TMS system and providing ongoing communication and updates until completion
Act as a problem-solver and solutions-provider, addressing issues promptly and effectively for customers, carriers, and internal associates
Perform additional tasks as assigned by the ROAR Management team
Requirements
High School Diploma or equivalent GED required
Associate degree in Logistics, or one to two years of experience in the logistics industry preferred
Minimum of 1 year of experience in logistics operations
Proficiency in MS Word, Excel, and Outlook Email System
Excellent written and verbal communication skills
Strong interpersonal skills with the ability to work independently and as part of a team
Comfortable working in a fast-paced, deadline-driven environment with the ability to manage multiple projects simultaneously and prioritize tasks effectively