Manage communication needs for the Product ARR Groups, identifying gaps and implementing solutions.
Develop and maintain newsletters, QBR decks, and weekly updates that focus on actionable outcomes.
Ensure clear and consistent communication across global teams.
Plan and organize cross-team events, including town halls and data collection for the Annual Operating Plan (AOP).
Align organizational goals with team-level objectives using frameworks like OKRs.
Gather and analyze employee feedback to address key issues
Drive initiatives to improve collaboration across Product and Engineering leadership.
Support projects that foster alignment and action on operational goals such as cost-of-goods-sold (COGS).
Oversee critical non-engineering global projects, create frameworks for successful execution, and monitor progress.
Partner with program managers to consolidate and present data for decision-making
Leverage analytics to assist leadership in making data-informed decisions.
Provide visibility into resource management, recruitment processes, and performance metrics.
Focus on developing measurable outcomes through data analysis and process improvement.

Bachelor’s degree in Business Administration, Communications, Finance, Business Analytics or a related field
8+ years of overall experience, including 4+ years in program/project management
Demonstrate self-learning capabilities, taking initiative in a fast pace/quickly changing environment.
Ability to work effectively and communicate with leadership at all levels.
Strong analytical skills with the ability to analyze data to drive decision-making.
Exceptional written and verbal communication skills.
Adept at managing cross-functional teams and fostering collaboration across various timezones.
Familiarity with tools like Google Drive, Jira, Confluence, Tableau, and Coupa.

Market leader in compensation and equity awards
Comprehensive physical and mental wellness programs
Competitive vacation and holidays for recharge
Paid parental and adoption leaves
Professional development opportunities for all employees regardless of level or role
Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
Vibrant office culture with world class amenities
Great Place to Work Certified™ across the globe

Senior Program Manager – Ops

Key skills