Direct to Consumer Sales Manager

Role Overview

• Responsible for the continued growth and development of all direct to customer sales channels through the Wine Club, website, phone, and email campaigns.
• Monitors and manages wines inventory through forecasting, depletion reporting and analyses.
• Oversees integrity of consumer data in the POS system and on the winery website.
• Works cross functionally with other departments to ensure compliance and continually improve operations.
• Develops and aligns individual goals with the department's operational goals; ensures that decisions, actions, and priorities are aligned with the company's vision, mission, and strategies.

Requirements

• Bachelor’s Degree with emphasis on Business Administration or Sales and Marketing preferred.
• Minimum of five years direct to consumer sales experience.
• Knowledge of wine, winemaking and/or wine culture and wine clubs.
• Exceptional sales and customer service skills a must.
• A solid understanding of luxury goods clientele.
• Proficient in Microsoft Office and POS systems.

Benefits

• Delicato covers nearly the entire cost for employees and a large percentage for dependents.
• Additional health benefits include life, disability and flexible spending accounts.
• 401(k) with generous company match.
• Discretionary profit sharing.
• Paid time off (PTO).
• Paid holidays.
• Wine & merchandise discounts.
• Tuition reimbursement.
• Gym discounts & many more.