About this role

Formulate and define systems scope and objectives for complex projects
Foster communication between business leaders and IT
Consult with users and clients to solve complex system issues
Support system change processes from requirements through implementation
Identify and communicate risks and impacts, considering business implications of the application of technology
Act as advisor or coach to new or lower level analysts

5-8 years of relevant experience
deep understanding of fraud operational processes, procedures, and tools within Retail Bank or Branded Cards/CRS
experience in data analysis with intermediate/advanced Microsoft Office Suite skills
proven interpersonal, data analysis, diplomatic, management and prioritization skills
consistently demonstrate clear and concise written and verbal communication
proven ability to manage multiple activities and build/develop working relationships
proven self-motivation to take initiative and master new tasks quickly
demonstrated ability to work under pressure to meet tight deadlines and approach work methodically with attention to detail
Bachelor's degree/University degree or equivalent experience

Senior IT Business Analyst, Retail Banking – Branded Cards

Key skills