Internal Accounts Operations Lead

Role Overview

• Represent Operations and ensure Ops Readiness as Internal Accounts matures as a product
• Partner with Product and Ops Champions (including Client On-Boarding and Recon Ops) in ensuring compliance to minimum control standards with defined roles and responsibilities
• Represent Ops in Product defined governance model and define TOM leveraging data analytics
• Spearhead Ops Readiness including coordinating highly federated Ops network (Bank Network Mgmt./ARA/SMB Account Gov)
• SPOC with Ops Readiness (in Line) for Product Initiatives impacting Internal Accounts inc. various transformation initiatives (i.e. BCOSMOs, Strategic Ledger, other US Transformation)
• SPOC for Internal Accounts with Product Leadership
• SPOC for Accounting, Ledger & Close Policy (Ops impacts)
• Minimum Standards for Internal Account Reconciliations
• Collaborate with internal partners (e.g., Product Accounting teams, Product Processors, Onboarding, Finance, Technology, Risk & Controls, other Lines of Business (LOBs) across Citi to define the types/taxonomy of internal accounts, distinct features, capabilities, financial and operational processes, Service Level Agreements, policies and overall value propositions for the internal accounts lifecycle and ecosystem

Requirements

• 20+ years of relevant experience with a solid understanding with client/DDA and internal accounts
• Broad and diverse functional experience (e.g., Product Management, Finance, Operations, Data Analytics)
• Proven experience leading cross-functional teams and product transformation initiatives around the world along with a strong background in agile delivery
• Demonstrated financial and accounting acumen
• Strong background in managing a product risk & controls environment
• Experience in legal entity management, regulatory reporting and data governance/management concepts is highly desirable
• Ability to work under pressure and manage deadlines or unexpected changes
• Consistently demonstrate clear and concise written and verbal communication and strong executive presence
• Strong people and cross-functional leadership
• Bachelor’s degree/University degree or equivalent experience
• Master’s degree preferred
• Accounting degree is a plus

Benefits

• medical, dental & vision coverage
• 401(k)
• life, accident, and disability insurance
• wellness programs
• paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays