Senior Conversational AI Developer

Role Overview

• Build, test, and support Conversational AI and IVR applications
• Design simple, user‑friendly voice and digital experiences
• Collaborate with business, design, and technology teams
• Write high‑quality code and support applications through deployment
• Troubleshoot and resolve complex technical issues
• Stay current on emerging technologies, including AI and cloud

Requirements

• 5+ years of experience in Conversational AI / IVR development
• Strong Java development experience, including VXML and backend integration
• Experience with contact center platforms (e.g., Genesys)
• Familiarity with tools like JIRA, Cyara, and Confluence
• Experience working in a large enterprise environment (financial services preferred)

Tech Stack

• Cloud
• Java

Benefits

• medical, vision, dental, and well-being and behavioral health programs
• 401(k)
• company paid life insurance
• tuition reimbursement
• minimum of 18 days of paid time off per year
• paid holidays