Customer Service Representative

Role Overview

• Maintain account orderliness and ensure a field agent is assigned to each account.
• Update designated accounts with new information received from the client.
• Communicate any escalated information to the client or supervisor as needed.
• Facilitate the successful recovery of assigned collateral.
• Demonstrate basic product and service knowledge and initiate required actions as needed.

Requirements

• High School Diploma, or equivalent.
• Minimum 2 years Customer Service and Account Management experience, or equivalent.
• Legal authorization to work in the U.S. indefinitely is required.

Benefits

• Incentive Bonus Plans
• Medical, Dental, Vision benefits
• 401K with Company Match
• 10 Paid Holidays
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave and more!